She nods. "Both the castle and the land are called Paradisa. All you will meet within these halls have been brought here as we have, in much the same manner- and suffer the same indignities." That last bit is accompanied by a pointed glance at the mistletoe- though, really, that's the least of it.

"None have yet found a means of leaving this land and few have ventured from the castle for long." For a variety of reasons, but she'll pause there and let him ask his own questions.