At the scratch behind the door and muttered apology, he removes his hand from the handle just as the door does open up a little. He's looking at the bottom of the door at first, quite natural when there's nothing to be looking at, so when the gap opens up, up comes his gaze to her face as well.

His eyes widen at what he sees and is afforded by the gap given. The eye is definitely wrong and not what he was expecting, but her skin most of all has a pallor that makes him think she is deathly ill.

"Jennifer?" If not for her voice he would hardly believe it was her. His hand flat on the door by reflex, he starts to gently try and push it open a little more. "That looks like you need to be in the clinic more than it looks like a loss." Worried? Heck yes.